Terms and Conditions

Terms & Conditions


The prices are exclusive of VAT. This price list supersedes all previous editions. The price list set out below shall be valid until issuance of a subsequent written notice. It is expressly forbidden to copy, even partially, images and descriptions included in our written and electronic commercial documents. At any time and without any early notice or obligations the Company reserves the right to carry out amendments and/or updates relating to products or whatever indicated in the documents themselves according to the manufacture and equipment implementation requirements.


Ex works deliveries for sales and/or shipping abroad.

EXENIA S.r.l. undertakes no liability in relation to any possible loss and/or damages in the transport of Products except in the event that the transport

is carried out free addressee delivery. The purchaser undertakes to verify the conditions of Products upon delivery and to immediately notify the carrier any possible claim and/or action in case of loss, theft, damage, delay in the transport and/or delivery methods.


Return of goods shall be authorized in writing by the company EXENIA S.r.l. and shall be sent carriage free to our warehouse; special items or those not included in the General Catalogue in force upon return itself may not be returned.


All the products included in the EXENIA S.r.l. catalogue are in compliance with the EU Directives.


All products supplied by EXENIA S.r.l. have a warranty for any possible defect and/or manufacturing defects of material and any possible failure which is not due to the purchasers liability, for a period of 12 (twelve) months starting from the Products delivery date.

The warranty mandatorily expires in case of alteration and/or operations on products by subjects or technicians which are not expressly authorised by EXENIA S.r.l. and/or defects due to incorrect or inaccurate installation of products. EXENIA S.r.l. obligations under this warranty do not include any other costs or expenses, such as, without limitation, any costs or expenses of removal or reinstallation whatever the cause or however incurred or imposed (for example and without limitation, labour costs or expenses, administrative costs, or requirements of law or any governmental agency or body).


Pursuant to the Italian Legislative Decree no. 196 dated 30 June 2003, personal data treatment, which have been provided for, shall occur at the Registered Offices of the Company EXENIA S.r.l.

Data is recorded in papers or electronically in order to allow the company EXENIA S.r.l. to fulfill the obligations strictly relating to the processing of orders and the relevant notices to Financial Institutions which the Company usually avails of.


Pursuant to Article 13 of EU Regulation 2016/679, (hereinafter also referred to as "GDPR" or "General Data Protection Regulation"), Exenia S.r.l (hereinafter also referred to as "The Company") would like to inform that your data will be processed in compliance with the privacy regulations as set out below.

1. Company Details

Exenia S.r.l, with registered office in Calenzano (FI) Via Della Chiesa 38, e-mail address privacy@exenia.eu is the Data Controller.

2. Intended Purpose and Legal Basis of the Processing

The Company will process the personal data that you have provided us by filling in the form on our website (name, surname, e-mail address, etc.), in order to reply to one or more of the following requests:

a) Tot send you our catalogue and/or other commercial communications concerning the activity carried out by Exenia S.r.l

b) To reply to an information request

c) To receive  our newsletter containing information about our products and the lighting industry

Registering your data by means of the form and replying to your requests is subject to your specific, free and informed consent (Art.6, Paragraph 1, Letter a of the GDPR) provided through a special check-box (Art. 7, Paragraph 1 of the GDPR).

3. Processing Methods

Your data will be processed electronically and on paper pursuant to what provided by the law that aims at ensuring data security and confidentiality, as well as the accuracy of the updating and the relevance of the data with respect to the stated purposes. The processing of your data is carried out according to the procedure set at Art. 4, point 2 of the EU Regulation 2016/679, in particular: collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data.

Your data will be stored in our archives as per the purposes mentioned at point 2 for the period of time necessary to fulfil the purposes for which they have been collected and pursuant to the law in force. If you would like to unsubscribe our newsletter service, your data will be removed from the systems and archives in which they are stored.

4. Categories of Data Recipients

 Your personal data will be made accessible, for the purposes indicated in point 2 of this statement, to:

- personnel authorized by the Data Controller

- to third party companies or other subjects (such as consultants or IT support companies) as independent Data Controllers or Data Processors on behalf of the Data Controller. The list of the names of the Data Processors may be requested at the address of the Data Controller. The personnel authorised by the Data Controller as well as the appointed Data Processors have received specific instructions and they have been informed about their obligation to ensure the confidentiality of your data.

5. Data transfer

Your personal data is stored on servers located in Canada, a country deemed adequate to European standards regarding privacy. In any case, it is understood that the owner, if necessary, will have the right to move the servers even outside the EU. In this case, the Data Controller ensures from now on that the extra-EU data will be transferred in compliance with the applicable legal provisions, subject to the stipulation of the standard contractual clauses envisaged by the European Commission.

6. Nature of Data Provision and Consequences of Refusal to Respond

The provision of your personal data and the provision of the relative consent are optional. Any failure to provide personal data and denial of consent results in the impossibility for Exenia  S.r.l to respond to its requests and the consequent impossibility of sending commercial or promotional communications aimed at promoting lighting products.

7. Rights of the interested party

As data subject, you have the rights set out in Articles 15 to 22 of EU Regulation 2016/679. In particular, you have the right to ask the Data Controller: a) to access and rectify or erase personal data; b) to limit the processing of data concerning you and to object to their processing; c) to the portability of data; d) to revoke consent at any time without prejudice to the lawfulness of processing based on consent given prior to revocation. Moreover, you can issue a claim/complaint to the Guarantor Authority for the protection of personal data.

8. Formalities to Exercise Your Rights

You may exercise your rights by sending an e-mail to privacy@exenia.eu, to which we will reply within 30 days of receipt of the notice.